The Power of your Personal Brand in Space-Time

For the past few months, I’ve been deliberating about relocating.   At the start, I went through this process objectively and systematically.  By the end, I couldn’t help but feel as though I was in a time travel movie.  You know, simultaneously being “here” and “there” while running a business, writing a book, blogging, growing my business base and basically having a life.  And the “here” and “there” were impacted more by  the “where” I had a physical location (quality of home base mindset) rather than the “what” needed to be accomplished business-wise.

The fulcrum of my  initiative, however,  remains my online personal brand.  For most of what I “do”, it doesn’t really matter where I “am.” I mean, I’ve published blog posts from Munich and had conference calls with Ohio while I was in San Diego.  I’ve closed US contracts while in the Canadian Rockies…. hiking, I must admit.  Probably just like you do. No revelation there.  Except,  I realized that my clients didn’t care so much “where” I was but that I was “there” when we needed to talk strategy. 

While I do miss “face time” with my clients, many of them are so busy that  it’s almost impossible to set a face time appointment that actually holds.  I was wasting a lot of time chasing folks around who didn’t have enough hours in the day to do their basic jobs let alone sit down and speak with me face to face. Hence the value of Skype and the iPod Face Time app for starters.

How about you? Have you developed your personal brand? Do you actively nurture and utilize your brand? Does your personal brand carry you, credibly, no matter where you are?

The internet and portals such as LinkedIn expand how you define your “neighborhood” to, well, the globe.   Yet many LI networking strategies continue to involve connecting with as many employees of your company as you can (e.g. “I’m connected to more folks at work than you are” social media strategy).  Why limit the size of your backyard?  Because you never know when you will need your network.

Are you confining your LinkedIn networking to your local space? How “local” is “local” for you?

When I was considering where to establish my business base,  I realized I needed to focus on maintaining my online personal brand and established business base “there”… because “there” had become cyberspace.  And I am very comfortable operating in cyberspace. Are you?

The new business development paradigm, as it morphs, will need to include evaluation of the value of virtual relationships. I’ve always had these types of relationships, starting from the days when I facilitated virtual national and international phone conference calls and online research for new product and concept development.  Perhaps this ability is the skill set of the “future” – except the future already started a number of years ago.

Certainly virtual work teams, and a contracted global work force, are “givens” in this competitive economy.  The location of one’s sales force, based on geographical physical territories, may become a thing of the past for business development. The ability to communicate across time zones and appreciate linguistic and cultural differences in doing so may become the norm pretty soon.

So what’s your personal brand? And how are you growing your brand beyond simply adding tons and tons of non-focused LI contacts? (Hint: that’s “collecting” rather than new market acquisition). What’s the size of your mental “backyard”? And are you limiting your opportunities by a conventional mindset?

Something to think about.  Your thoughts?

Your Website Represents Your Business. Make It Professional.

Profile-480x480Guest Blogger: Doug Yuen, Efficient Websites

Doug Yuen is the owner and CEO of Efficient Websites, a web design and hosting company specializing in search engine optimization. Efficient Websites designs, maintains, and hosts WordPress websites.  http://efficientwebsites.com, doug@efficientwebsites.com.

 

Do you hire an accountant for your business finances? You can learn how to do it yourself, and keep current with each year’s tax changes, but is it worth it? You could be spending countless hours trying to keep up, and your mistakes could cost you thousands of dollars. If you keep employees on payroll, offer a 401(k), or have complicated expenses, you probably aren’t handling it yourself – unless, of course, you’re an accountant.

The same is true with your website. You can learn how to build a website by yourself, but at what cost? How many hours will you need to put in? Fifteen years ago, you could get away with just learning how to write basic HTML. Now, you need a much bigger skill set to produce a respectable website. If you want a decent design and features like social media integration, contact forms, or photo galleries, basic HTML just isn’t going to cut it.

Professionals Should Have Professionally Designed Websites

In most cases, a prospective customer will look at your website before he or she even considers contacting you. If it doesn’t make a good impression, how many customers are you losing because of it? What is that worth to you?

Deciding which platform to use for your website is critical. At Efficient Websites, we build websites exclusively on the open source WordPress platform, which allows us to make extensive customizations to design and functionality. Although WordPress is known for its blogs, it can be used to build and customize any kind of website. A wide variety of themes and plugins can be used to enhance your site. Since WordPress is open source, a knowledgeable developer can edit the underlying code, making your website look and perform however you want. Furthermore, it is easy for you to edit your content on a WordPress website.

Launching Your Website Is Just the Beginning

Do you have the technical expertise to handle upgrades and fix code if things go wrong? Do you know how to keep your website secure, and fix it if hacked? Do you back up your website regularly? How quickly can you restore to a previous version of your website? If you don’t have a good answer to these questions, you are leaving your website very vulnerable.

Hiring a professional to build and maintain your website will almost always save you a lot of time and effort. But one of the most important things to consider is how you will edit your website after launch. If you have to pay your web designer to make every update for you, the costs will add up quickly, and you may be faced with a long turnaround time for each request. And if you don’t update your website regularly, your visitors may start to question if your business still exists.

If your website is built on WordPress or a similar platform, you will generally be able to edit your content (text, photos, etc.) by yourself. It is faster, since you don’t have to communicate the changes or wait for someone else to get back to you. It is cheaper, as you don’t have to pay anything extra for changing it yourself. And it is more reliable, since you don’t have to worry about losing anything in translation via phone or email. It is often practical to contract a web designer for changing the design and configuring certain features. However, the bulk of the changes to your website, which usually contains the time-sensitive items, should be under your control.

Don’t Underestimate the Value of Professional Expertise

In addition to designing your website, a professional can advise you on how to optimally design your site for your visitors. If you build your website by yourself, you may not even realize that you are using amateur techniques. Some common design mistakes include: using unprofessional-looking fonts like Comic Sans, laying text over background images, using unintuitive page names and hierarchies, and duplicating content across multiple pages. Similarly, there are many poor construction choices that inhibit SEO, such as: using the same title on every page, using JavaScript-powered navigation menus, building a website entirely in Flash, and putting important text in images instead of in the body. If you don’t take your website design seriously, you could be doing more harm than good.

Why spend potentially hundreds of hours learning how to do something you may never need to do again, when you could just hire someone who can do it better and faster? In most cases, it won’t even cost you that much.

Is Engineering perceived as a Commodity?

The last time I checked, the number of engineering disciplines was expanding – not contracting.  Every time I read a job description for an engineering position, specifically for a sales engineering position, the description gets less and less specific about the technical expertise required and more and more specific about the sales / customer experience required. You know, those “soft skills.”

Who’s doing the hiring anyway? We all know the answer to that question: HR.

And guess what.  Human Resources has a set battery of qualities and variables against which they evaluate everyone.  They’re not just going to give you an engineering exam or look at your grade point average.  And they aren’t cutting the engineering and medical communities any slack during the interview process – at least at the entry and middle management levels.  They will evaluate you against the whole continuum, not just their concept of a blended “engineering” discipline.  Now, if you happen to be a thought leader, if you are Yoda, well, you will be recruited on your own merits because you are, well, “you”. That’s another blog, another day.

In smaller companies, Human Resources may be yet another title given to an individual (Owner, Accountant, etc.) who already  is wearing lots of hats.  And they may have a pressing problem that needs to be addressed and are in desperate need of what may spin out to be a short-term solution.  Are you willing to let that short-term solution be you? They may not have an elaborate battery of questions and variables they are using as a template for hiring.  They are looking for someone who can solve problems in a technical area which, to them, is equated with being an engineer.

Or companies of any size may have outsourced the Human Resource function to an external group who may be generalists rather than specialists in hiring entry-to-mid level technical individuals.  Perhaps these HR folks use templated and scripted interviewing protocols, and are not seasoned professionals who are comfortable going with their gut on certain issues. They are playing it safe.  Perhaps this is a question you should be asking the next time  you interview for a position.

In other words, it’s up to you to educate your colleagues (including HR) about the specific brand of Engineering that you wear. You went to school for a reason and pursued a specific course(s) of undergraduate and perhaps graduate study.  You didn’t graduate to become labeled simply as an “Engineer”, did you? Yet how many times do you refer to yourself , or others, as: “So-and-so is an engineer.”

Do you leave off the descriptor of the specific type of engineering because you don’t think the lay person will “get it”?  I would hope that if you said you were a biomedical engineer, the listener would say, “Gee, what’s that?” And guess what? You can educate with enthusiasm and passion.  And pride in your accomplishments.

And don’t think that using the full descriptor of your engineering specialty is off-putting to the non-techie individual.  After all, they’re used to multiple descriptors of complex concepts in their day to day lives. Ask anyone who’s been to Starbucks™ recently and ordered a Half-Decaf-Soy-Carmel-Macchiato™ with no whipped cream and sugar- free vanilla.

Perhaps the origin of the marginalization and commoditization of the Engineer starts at home. Your home.  We divide ourselves into camps (techie vs. non-techie, us vs. them,  techie vs. sales – you get it) and we set our boundaries and can become very comfortable engaging within them.  Instead of outside of them. 

The last time I checked, there were a ton of non-techies who were pretty adept at downloading and implementing Apps onto their iPhones. Which means there is a technical acumen inherent in anyone who is curious, likes to problem solve and can implement solutions and communicate with others. Geo-location to coordinate social plans on an iPhone can get pretty complex. Oh, and try changing airline reservations via iPhone – without giving in and calling the airline.  OK, so these folks may not understand the IT infrastructure of the iPhone. Nor may they care.

Ultimately, there may be a bit of engineering talent in each one of us. It’s up to you to bring it out into the light.  At the very least, an interesting dialogue can result. Perhaps even a job offer.

Think about it.

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